2020: DEVELOP FACT CHECKING BY HCD

Case Study: EthioCheck Lab by DW Academy

Developing Fact-Checking strategies with Human Centered Design — insights of an
approach in Ethiopia

Co-author of the study and consultant to DWA: Katrin Proschek, icebauhaus

DW Akademie initiated a human-centered design (HCD) process as a starting point for a media development project in Ethiopia. The aim was to develop a better understanding and assess the current situation regarding misinformation and disinformation. The process with journalists and media experts from Ethiopia was conducted between October 2019 and February 2020 in Addis Ababa in order to find an accepted and feasible way to support fact-checking in Ethiopia.

This case study shows the process of gaining insights into the “context of use” for fact-checkers and the main results of the ideation on fact-checking initiatives within the very diverse Ethiopian context.

A LeanUX (lean user experience) approach based on HCD and design thinking tools was applied. It combines
the HCD context of use analysis with design thinking ideation methods in a series of workshops in order to identify important contextual factors in Ethiopia and generate ideas about how to best support fact-checkers in Ethiopia.

CHECK THE CHECK here at DWA!